CH44 Privacy Policy – Your information is safe with us

CH44 is one of Bangladesh's most trusted online betting platforms. We believe your privacy is a fundamental right, and this privacy policy is our written commitment to that belief. By registering or using our services, you agree to this privacy policy.

This privacy policy applies to all services, mobile applications, and websites on the CH44 platform. We never sell or misuse your data to any third party under any circumstances. Our privacy policy is built in accordance with international data protection standards (GDPR).

CH44 collects certain personal information necessary to provide services and manage your account. In line with this privacy policy, we only collect what is needed — nothing more.

We may collect information directly from you (at registration), automatically (via cookies and tracking technologies), and through third-party verification services.

Ch44 uses the information it collects solely for specified, legitimate purposes. Our privacy policy ensures your data is never used for anything beyond what is necessary.

• For account creation, management, and verification.
• To process deposits, withdrawals, and other financial transactions.
• To deliver a personalized gaming experience tailored to your preferences.
• To send promotional offers, bonuses, and important updates (with your consent).
• To detect and prevent fraud and cybercrime.
• To meet legal obligations and satisfy regulatory requirements.
• For platform improvements and bug fixes.
• To promote responsible gaming and identify potential issues.

CH44 never sells your personal information. Under our privacy policy, data may only be shared with third parties in the following limited circumstances:

• Payment Processors: With bKash, Nagad, or other approved payment gateways to process transactions.
• Identity Verifier: With approved verification providers to complete the KYC process.
• Law Enforcement Agencies: When required by a court order or legal obligation.
• Security Partners: To prevent cyber fraud and money laundering.

All our third-party partners operate under agreements aligned with this privacy policy and are obligated to keep your data secure.

CH44 uses cookies and similar technologies on its platform to enhance your browsing experience. This privacy policy transparently outlines how we use cookies.

You can control or disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect the availability of certain platform features.

CH44 uses the latest industry-standard technology to protect your data. The security measures outlined in this privacy policy are regularly updated.

• SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
• Two-Factor Authentication (2FA): Option to add an extra layer of security to your account.
• Firewall Protection: A robust firewall system to block unauthorized access.
• Regular Security Audits: Regular security audits conducted by independent third-party experts.
• Data Center Security: Servers and databases are protected by both physical and cybersecurity measures.
• Employee Training: All ch44 employees receive regular training on data protection practices.

CH44 does not retain your information longer than necessary. Retention periods vary by data type in accordance with this privacy policy.

• Account Information: For the duration of account activity and 5 years after closure (for legal compliance).
• Transaction Records: Minimum 7 years (in accordance with financial regulatory requirements).
• Cookie Data: Varies by cookie type (maximum 1 year).
• Support Conversations: Deleted 2 years after resolution.
• Marketing Preferences: Updates take effect as soon as you opt out.

Under ch44's Privacy Policy, you have full control over your own data. Your rights are outlined in detail below:

To exercise these rights, support@ch44.bet to email us. We are committed to responding within 30 business days.

CH44 is strictly prohibited for anyone under 18. This is clearly stated in both our privacy policy and terms of service.

• Age verification is mandatory during the registration process.
• CH44 never knowingly collects data from minors.
• If an underage account is identified, it is immediately suspended and all associated data is deleted.
• Parents or guardians can contact us to report any suspicious account activity.

Ch44 may update this Privacy Policy from time to time. For any significant changes, we will notify you via email or an in-platform notification. Continued use of the platform after such changes constitutes your acceptance of the revised policy.

For any questions, complaints, or to exercise your rights regarding this Privacy Policy, please contact our Data Protection team:

• Email: support@ch44.bet
• Subject: Use the subject line: "Privacy Request – [Your Name]".
• Response Time: Within 30 business days.
• Help Center: Help Center Page View.